Reference

How xe88 Handles Your Personal Information

Your account data, payment details and browsing activity on xe88 are collected and used only as described in this policy.

Data collected with your consentbKash, Nagad, Rocket payment data protectedRight to access and delete your dataPolicy applies to eligible regions only

Explore the Lobby Read FAQ

What We Collect and Why

xe88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad or Rocket. We also collect technical data automatically: device type, browser, IP address and session activity.

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This helps us keep your account secure and show you the lobby content relevant to your region. Payment transaction records are retained to process withdrawals and resolve disputes — when you send a deposit via bKash or Nagad, that transaction reference is logged against your account
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wallet. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those processors need to complete your transaction. We may share data with regulatory bodies where required by applicable law. Your continued
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use of the platform after any policy update means you accept the revised terms. Availability of this service depends on your local law and the eligible regions we support.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA PROTECTION

How We Keep Your Information Secure

We apply standard security measures to protect the data held in your account. Your login is protected by OTP verification — each session requires a one-time code sent to your registered number before access is granted. Payment data tied to bKash, Nagad and Rocket transactions is handled through encrypted connections and is not stored in plain text on our servers. We retain your account data for as long as your account is active and for a period after closure as required by applicable law.

OTP Login Verification Every account session requires a one-time code sent to your registered number. This prevents unauthorised access even if your password is compromised.

Encrypted Payment Data Transaction details from bKash, Nagad and Rocket deposits and withdrawals are transmitted and stored using encryption. We do not retain full wallet credentials.

Data Retention Policy We keep your account records while your account is open and for a legally required period after closure. You can request deletion of non-essential data at any time.

Your Right to Access You can request a summary of the personal data we hold on your account. Submit the request via live chat or email and we will verify your identity before responding.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request access to your personal data, ask us to correct it, or raise a concern about how we handle your information, our support team handles privacy requests directly. We aim to respond to data-related queries within a reasonable timeframe. Availability depends on your region and local law.

Team online

Live Chat

Start a chat from the lobby — our support team can log a formal data request and confirm receipt during available hours.

Email Support

Send your data request or privacy concern to our support email. Include your registered account details so we can verify your identity before acting.

Account Settings

Some data corrections — like updating your contact number or wallet details — can be made directly inside your account settings without contacting support.

Privacy Policy Questions Answered

These are the questions we hear most often about how xe88 handles personal data, account information and your rights under this policy.

We collect your name, contact details, and the payment method you register — bKash, Nagad or Rocket. We also log device type, IP address and session activity automatically when you use the platform.

Yes. Transaction references from bKash, Nagad and Rocket are stored using encryption. We share only the minimum data needed with those payment processors to complete your transaction.

Yes. Contact us via live chat or support email with your registered account details. We verify your identity first, then provide a summary of the personal data held on your account.

Submit a deletion request through live chat or email. We will remove non-essential data where no legal retention obligation applies. Some records must be kept for a period required by applicable law.

We do not sell your data. We share payment data with processors like bKash, Nagad and Rocket only as needed to complete transactions, and with regulatory bodies where required by law.

We retain your records for a legally required period after account closure. Once that period ends and no obligation remains, you can request deletion of the remaining data.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountxe88 Login InfoBlackjack Winner’s Table

How xe88 Handles Your Personal Information

How We Keep Your Information Secure

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Privacy Policy Questions Answered

01 What personal data does xe88 collect when I open an account?

02 Is my bKash or Nagad payment information stored securely?

03 Can I request a copy of the data xe88 holds on me?

04 How do I ask xe88 to delete my personal data?

05 Does xe88 share my data with third parties?

06 How long does xe88 keep my account data after I close my account?

Privacy Policy

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